LEGAL
Effective date: 3 November 2026
1. Who we are
Urban Pantry is a brand operated by Malikarjuna Ready Foods Ltd. In this policy, “Urban Pantry”, “MRFPL”, “we”, “us”, and “our” refer to Malikarjuna Ready Foods Ltd. Our registered contact address for this website is S. No. 156/2/2, Alankapuram Road, Wadmukhwadi, Pune, Maharashtra 412105, India.
2. Information we collect
We may collect information you provide directly, including your name, email address, phone number, message, business or partnership enquiry, and other correspondence. If you apply for a role, we may also collect your first and last name, contact details, résumé or résumé URL, LinkedIn or other professional profile links, employment information, and any additional information you choose to submit. We may automatically receive limited technical information such as IP address, device and browser type, pages viewed, referral information, and cookie or similar technology data.
3. How we use information
We use personal information to respond to enquiries, provide customer support, discuss product or partnership opportunities, review and manage job applications, operate and improve the website, understand site performance, maintain security, prevent misuse, keep appropriate business records, and comply with legal obligations. We will not use personal information for a purpose that is materially different from the purpose described when it was collected unless permitted by law or we provide an appropriate notice.
4. Consent and lawful processing
Where consent is the appropriate basis for processing, we seek a clear affirmative indication and limit collection to information reasonably necessary for the stated purpose. You may withdraw consent by contacting us, subject to processing that is required or otherwise permitted by applicable law. Withdrawal does not affect processing that occurred before withdrawal.
5. Cookies and analytics
The website may use essential cookies and similar technologies required for security and basic operation. We may also use analytics or performance tools to understand how visitors use the website. Where required, optional technologies will be used only after an appropriate choice or consent. You can manage cookies through available website controls and your browser settings, although disabling essential cookies may affect site functionality.
6. How we share information
We may share information with trusted service providers that support website hosting, forms, communications, analytics, recruitment, security, and business operations. Those providers may process information only for the services they provide to us and subject to appropriate obligations. We may also disclose information when required by law, to protect rights or safety, in connection with a corporate restructuring or transaction, or with your direction or consent. We do not sell personal information.
7. International processing
Our service providers or business operations may involve processing information outside your state or country. Where personal information is transferred across borders, we take steps intended to ensure that the transfer and subsequent processing comply with applicable law and provide an appropriate level of protection.
8. Data retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, evaluating applications, maintaining business and recruitment records, resolving disputes, enforcing agreements, and meeting legal requirements. Retention periods may vary depending on the nature of the information and the applicable obligation. When information is no longer required, we take reasonable steps to delete or anonymise it.
9. Security
We use reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration, and disclosure. No method of storage or transmission is completely secure, and we cannot guarantee absolute security. Please avoid sending sensitive information that is not necessary for your enquiry or application.
10. Your rights and choices
Depending on the law applicable to you, you may have rights to request information about our processing, access your personal information, correct inaccurate or incomplete information, request erasure, withdraw consent, and raise a grievance. You may also have a right to nominate another person to exercise certain rights on your behalf where applicable. We may need to verify your identity before acting on a request, and some requests may be limited where the law permits or requires continued processing.
11. Children’s privacy
This website is intended for a general business and adult audience and is not directed to children. We do not knowingly seek personal information from children through our enquiry or careers forms. If you believe a child has provided personal information to us, please contact us so that we can review the circumstances and take appropriate action.
12. Third-party websites
The website may contain links to third-party websites or services. Their privacy practices are governed by their own notices, not this policy. We encourage you to review the privacy information provided by any third party before submitting personal information.
13. Changes to this policy
We may update this policy to reflect changes in our practices, technologies, services, or legal obligations. The updated version will be posted on this page with a revised effective date. Material changes may also be communicated through other reasonable means where appropriate.
14. Contact and grievance requests
For privacy questions, requests, consent withdrawal, or grievances, contact: Privacy Contact, Malikarjuna Ready Foods Ltd.; email: customercare@mrfpl.com; address: S. No. 156/2/2, Alankapuram Road, Wadmukhwadi, Pune, Maharashtra 412105, India. Please include enough information for us to understand and respond to your request, but do not send unnecessary sensitive information.
This policy is intended to provide clear information about our website practices. It should be reviewed periodically as our services, vendors, and legal obligations change.